This MMP has been conceived with a view improve services for customers in the General Insurance sector.

The MMP aims to:

• Facilitate customer service through education, information, speedy processing of claims and online issuance of policies on web
• Provide automated grievance reporting and redressal facility to customers
• Create and enlarge business opportunities
• Create holistic database of insurance users
• Integrate insurance database(s) with other government database(s) to analyze social security aspects and facilitate service delivery

The project is proposed to be implemented through the four PSU Insurance companies.

For more information, visit http://finmin.nic.in/the_ministry/dept_fin_services/fin_services.html